Please note that we cannot cancel your order if we have already shipped it.
Order Cancellation Timeframes
Orders before 6pm: All orders placed before 6 pm are fulfilled during the same night, so we cannot cancel any order after 6 pm (support closes at 5 pm).
Orders after 6pm: Any order placed after 6 pm can be canceled up to 6 pm the next day by emailing us.
Money Back Guarantee
We offer a 100% money-back guarantee on all products only if the product is defective or damaged during shipping. Contact us and we will provide return instructions for replacement or refund.
Note: We will cover return shipping fees only for defective or damaged items.
Size & Packaging Requirements
Please double-check size charts before ordering - we cannot accept returns or exchanges for size issues.
For size exchanges, customers must mail the product in original packaging at their own expense (discount may be offered for replacement).
A 30% restocking fee applies for returns without original packaging.
Return Process
30-Day Return Policy
Returns are accepted within 30 days only for defective or damaged products. No returns after 30 days.
How to Return
Provide photographic evidence of product condition and packaging
We'll email you return labels and RMA number
Full refund issued upon receipt of properly packaged item (2-3 business days)
Important Notes
Products must be disassembled to fit original packaging
Refunds appear in your account within 3-5 business days
Restocking fees (up to 30%) apply for non-compliant returns
If you're unsatisfied with your order, please contact our support team - we're here to help!